04 Services / T4

Hosting & Ongoing Support

Your site, run the way we run fintech infrastructure — logs, SLOs, backups, and a human who picks up. EU-compliant contracts, proper invoices, GDPR-ready.

Infrastructure neglect is invisible until it isn't. Outdated plugins, lapsed SSL, no backups, hosting bills that silently double — T4 exists so none of this becomes your emergency. You get fintech-grade operational discipline applied to your website, at SMB prices.

FROM €60/MO · AGENCIES, SMBS, SOLO FOUNDERS

What's included
Managed hosting · DNS · SSL · email
EU-hosted VPS or shared infrastructure, DNS managed and documented, SSL renewed automatically, and transactional email configured with proper SPF/DKIM/DMARC — not just "it works for now."
24/7 uptime monitoring & alerting
External uptime probes every 60 seconds from multiple regions. If your site goes down at 3am on a Sunday, I know before you do — and you'll get a message, not a morning surprise.
Updates, security patches, backups
WordPress core, plugin, and theme updates tested in staging before production. Daily encrypted backups retained for 30 days. Security patch urgency triaged and applied within hours, not the next maintenance window.
Emergency fixes & small updates
Copy changes, image swaps, form tweaks, broken-plugin diagnostics — handled same day. Clear scope: "light updates" means under 2 hours/month; anything larger is scoped and quoted separately.
Monthly performance reports
A short written summary every month: uptime percentage, any incidents and their resolution, Core Web Vitals snapshot, and one observation about what could be improved. Plain language, not a dashboard you have to interpret yourself.
Example engagements
How we price

Monthly retainer · month-to-month · no lock-in

From €60/month per site for hosting + monitoring + light updates. Larger sites or active-development packages scoped individually. No annual contracts — cancel or pause with 30 days' notice.

Not included

New feature development, design changes, third-party SaaS costs, emergency work outside plan scope (quoted separately, always upfront).

FAQ
What counts as 'light updates'?

Text changes, image swaps, adding a new page from an existing template, fixing a broken link, updating contact details — anything under ~2 hours/month. Structural layout changes, new features, or integrations are scoped and quoted separately.

What's your response time when something breaks?

Monitoring alerts trigger immediately. For production-down incidents I aim to acknowledge within 15 minutes and have a first response (fix or mitigation) within 2 hours — day or night. This is documented in the service agreement.

Do you work on weekends and holidays?

Emergency incidents, yes — monitoring runs 24/7 and I respond outside business hours for genuine outages. Scheduled maintenance and non-urgent updates happen in normal working hours.

Can I move my site to you if I built it elsewhere?

Yes. Send me access to your current hosting and a list of what you're running. I'll assess the migration complexity, quote a one-time migration fee if needed, and handle the cutover with zero downtime.

What happens if I need a bigger project mid-retainer?

New feature builds are scoped and priced as T2 or T3 engagements alongside the retainer — they don't disappear into the monthly fee. You always know what you're paying for.

T4 · Hosting & Ongoing Support

Send your current hosting details. I'll tell you what I'd change, what it costs monthly, and whether it's worth switching.

No commitment to start
→ Free first call
→ Written scope before any invoice
→ Month-to-month once live
+386 40 828 474 · Blejska Dobrava, SI