Apartments Arh

Apartments Arh is a family-run accommodation in Bohinj — six apartments, Slovenian Alps, an audience that includes both domestic guests and German/English-speaking summer tourists. They needed a website that would show off the apartments at the level a guest expects in 2021 — which meant a virtual walk through each one, not just photos — and that someone competent would keep running.

I built the site in 2021. Five years on, it’s still live, still hosted with us, still receiving small content updates and security patches every month. It’s not a flashy case study — there’s no architectural diagram and the line counts aren’t impressive. It’s a representative example of what T3 Build → T4 Care looks like as a multi-year relationship: a small business gets a proper website once, and then someone with engineering-grade hygiene keeps it that way.

Site: a WordPress site built with GenerateBlocks (custom blocks rather than a page builder), tuned for fast loading on mobile (where most travel research happens). Trilingual — Slovenian, English, German — with each locale at its own URL and clean hreflang so Google indexes them as separate pages, not duplicates.

Virtual tours: Each apartment has a 360° panorama tour. The viewer is a custom integration of Marzipano (open-source, browser-native, no Flash) with lazy-loading so the viewer code only initialises when the apartment page actually scrolls into view. On mobile, the initial paint shows a static poster image; the user taps to activate the viewer, which prevents the typical “WebGL kills my battery” problem.

Booking flow: Not a full reservation engine — the Arh family preferred email + phone booking for the personal touch — but a clean inquiry form with anti-spam, GDPR-compliant data handling, and an admin notification pipeline that lands in their inbox within seconds of submission.

Hosting and care: Managed cPanel hosting in the EU. SSL auto-renewed via Let’s Encrypt. Transactional email via SPF/DKIM/DMARC-aligned setup so booking inquiry replies don’t land in spam. Daily encrypted backups retained for 30 days. Monitoring runs uptime probes every 60 seconds from multiple regions — the family doesn’t know when there was a 2am outage because we fix it before they wake up.

Most T4 / Care engagements aren’t headline material. Six apartments in Bohinj. Sixty inquiries in a good month. A handful of plugin updates and the occasional content swap when a new room is renovated.

What this case study demonstrates is the discipline behind the scenes — that the same engineering hygiene we apply to fintech custody platforms applies to a small accommodation website. Backups that actually restore. Monitoring that actually alerts. Updates tested in staging before production. Security patches applied within hours, not the next maintenance window.

Five years in, the Arh family doesn’t think about their website. They think about welcoming guests. That’s what “Care” looks like.